Hi! I saw the Regional Sales Manager role. What does the territory cover?
Hi Marcus, welcome to Your Company's booth. The territory is Singapore and Malaysia: about 40 active accounts, mostly pharma and fresh-food shippers, with three account executives reporting to you.
Is it hybrid?
Three days on site at the Tuas hub, Monday to Wednesday, when the ops leads are in. Thursday and Friday you plan around customer visits.
How big is the team?
Three account executives and an ops coordinator, all reporting to you. The two ops leads sit next to the sales team at the hub, so handoffs happen in person.
Can you share your resume? I'll read it now and tell you honestly whether it's worth your time to go further.
Sure.

Marcus_Tan_Resume.pdf2 pages · 184 KB
Thanks, read it. Six years in freight sales, the last three leading a team of four at a regional forwarder, and you grew the Malaysia book from S$2m to S$5m. That is a strong fit for this role. One thing I check early: the role needs an existing right to work in Singapore. You hold PR, so that's fine.
Why do you think I'm a fit?
Two reasons. The first-year goal is S$3m of new revenue without discounting, and you grew a book 2.5 times while holding margin, at two companies in a row. And you've led a small team through a down market, which matters more here than product knowledge. Cold chain you can learn in a quarter.
What's the career path?
Your Company promotes from within. Both ops leads started as coordinators, and the commercial director was the first sales hire. Hit the number for two years and the natural next step is Regional Sales Director for Southeast Asia, a role they plan to create in 2027.
What's the team culture like?
Direct and practical. Pipeline reviews are weekly, short and numbers-first. The team eats lunch together at the hub most days, and the ops leads will tell you the sales team's job is to never promise a lane they can't run. People stay: median tenure in sales is four years.
I'd like to ask you about a few of your deals so I can prepare a proper application for the hiring manager. A few questions, here or on WhatsApp, text or voice. Shall we start now?
Sure, here is fine.
Great. Tell me about the largest account you won, and how you got in the door.
A regional pharma distributor, about S$1.4m a year in lanes. Their COO had sat on a panel with my old boss, so I asked for an introduction, then spent four months mapping where their cold chain was failing before we pitched. We signed within a quarter and they're still a customer.
A little later, the interview finishes
Thank you, Marcus. I've prepared your application with a written assessment against the role's scorecard and submitted it to Daniel Lim, the hiring manager. I'll come back to you either way, as soon as the team has read it.